Protecting your data is very important to us here at Fotheringham Equestrian Limited (FELTD), dba Fotheringham Horseboxes.
INFORMATION WE MAY COLLECT ABOUT YOU
We may collect and process the following data about you:
information that you provide by filling in forms on our website, FELTD.directory (the “Website”). This includes information you provide at the time of registering (including, but not limited to, your name, telephone number, address and email address), or at any subsequent point;
if you contact us, we may keep a record of that correspondence;
we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
details of any photographs, comments, posts, or other information you post on the Website;
device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information); and details of your visits to the Website.
We will only hold the above information for as long as is necessary in order to A) provide you with the services you request, B) deal with any specific issues that you may raise or C) as is required by law or any relevant regulatory body.
INFORMATION WE MAY COLLECT ABOUT OTHERS
We may collect and process data about others that you provide us with, including (but not limited to) information that you provide by filling in forms on the Website. You represent and warrant to us that you have obtained the express consent from the individuals whose data you provide us with.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical information about our users’ browsing actions and patterns, and does not identify any individual.
WHERE WE STORE YOUR PERSONAL INFORMATION
The data we collect from you is stored in both the UK and the USA and will therefore be transferred to and stored at a destination outside of the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing and processing. Your passwords are stored in FELTD’s database in encrypted form. We do not disclose your account details, postal or email addresses to anyone except when legally required to do so.
Sensitive information between your browser and the Website is transferred in encrypted form using Secure Socket Layer (“SSL”). When transmitting sensitive information, you should always make sure that your browser can validate the Website’s certificate.
It is your responsibility to keep your password secure. Unfortunately, the transmission of information via the internet is not completely secure. Although FELTD will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent any unauthorised access.
HOW WE USE YOUR INFORMATION
We use information held about you (and information about others) in the following ways:
- to provide you with our services;
- to reply to requests for information, quotes or any other kind of request as indicated by your correspondence;
- to ensure you receive information relevant to you;
- to ensure interaction with external social networks and platforms;
- to ensure the content on the Website is presented in the most effective manner for you and your computer or mobile device; and
- to notify you about changes to our service or to otherwise contact you.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any partner, employee, or contractor of FELTD and/or a member of our group.
We may disclose your personal information to third parties:
in the event that we sell or buy any business or assets;
if FELTD or substantially all of its assets are acquired by a third party; or
if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of FELTD, our customers, or others. This includes exchanging information with other companies and organisations.
You have the right to ask us not to process your personal data by contacting us.
The Data Protection Act 1998 gives you the right to access information held about you by submitting a request in accordance with the act and is subject to a £10 administrative fee. All such requests should be sent via our contact form.
CHANGES TO THIS POLICY